FAQ

Frequently Asked Questions

Do I really need to clean my trash can?

Yes! If you are an intelligent homeowner, renter or property manager who takes pride in curb appeal, yet are still dealing with a dirty trash can. You need to be cleaning that trash can. Just as toilets need to be cleaned regularly, trash cans do as well. A dirty trash can has 411 different bacteria per square inch. Even if you bag all your trash: bags break and sometimes things get tossed in there without being in a bag and a build-up of nastiness easily gets out of control. Add in the sun (thank you Texas heat) and you have a horrible source of smell that is now attracting rodents and insects like ants, bees or flies. Not to mention…maggots! (gag)

What kind of bacteria is in my trash can?

Harmful bacteria such as e-Coli, Salmonella, and Listeria. If rodents are present then yersinia pestis could even be there as well. What is Yersinia Pestis, you ask? It is also known as the “black death or black plague”. Dirty diapers, chicken scraps, even bagged-up dog poop in trash cans become a breeding ground for dangerous things. Then “germ transfer” happens with trash cans. After you take out the trash or pull the can back up from the curb, you open your car door or answer your phone or pick up you child.

Can I clean my trash can myself?

Umm, kind of. We don’t recommend this but to kill bacteria you would need to boil a lot of water and then safely transfer it int the trash can. Be careful not to burn yourself before it quickly cools, sloshing the hot water around, get into all the nooks and crannies. Then if you wish to dispose of that water properly as we do, find a way to transfer the water into something or take the trash can to a car wash and dump the water, but be sure to get approval from car wash owner first. If you want a safer, easier way—contact us.

The “go-to” way to clean a dirty trash can for decades was to use bleach and a water hose. But bleach WILL NOT kill that odor-producing bacteria effectively. Bleach creates a protective barrier around most bacteria, and then the bacteria still continue to rapidly multiply after that shell is shed. And you can easily use over 80 gallons of your own water to only have a “somewhat” cleaner trash can. Then you end up pouring a bunch of dirty, bacteria-filled, bleach water into your yard or down the city storm drains which is actually against city regulations. And for what? Your trash can is still not that clean. What a waste of your time.

What is the best way to kill bacteria in a trash can?

High heat! It takes at least 180 degrees to kill most bacteria in your trash can. But that is difficult and dangerous to try and do manually. When you have a Clean R Cans cleaning you have a cleaning that is done with steaming hot water and enough pressure to blow the wrinkles off an elephant!

How does your professional cleaning differ from how I can clean?

  • It’s easy
  • Super fast, online sign up or phone call
  • Select a cleaning frequency, submit form
  • You are communicated with clearly regarding cleaning date
  • You don’t need to be home – save your own time, energy and water
  • You receive reminders the day before each cleaning
  • You receive a follow-up message after the cleaning

Imagine having a cleaned, sanitized and deodorized trash can that isn’t attracting rodents and insects or grossing you out.

CLEAN SMELLS GOOD

Do I need to sign a contract?

No. You do not have to sign a contract. We offer monthly (once every 4 weeks) or quarterly (once every 12 weeks) cleanings with no contract and we offer a one-time cleaning option. We do reserve the right to charge you the balance of a one-time clean rate since the first cleaning is the most time-consuming. If you wish to do a pre-paid cleaning agreement for 12 monthly cleanings we do offer that at a significant discount.  Also on any of our offers, if you move within our service area you can transfer service for no additional fee.

What if there is a problem with the cleaning or I’m not happy with it?

At Clean R Cans we offer a 100% trash can clean guarantee. This means if you are not pleased with your cleaning and we will try to fix that at no additional charge and if we are unable to correct any issue we will not charge you or we will give your money back. (This has not been a problem for us)

What do you mean by “eco-friendly” trash can cleaning?

We use a state-of-the-art curbside cleaning system instead of using a water hose, we use a stainless-steel, 360-degree spinning head that is hand built in Italy. That is just a part of the super-fancy cleaning system we use. With this spinning head, pipping hot water will rapidly hit the inside of your trash can at every angle, killing 99.9% of the bacteria within seconds. Instead of using over 80 gallons of your water, this forward-thinking cleaning method will use about two gallons of water AND it will capture any dirty water to dispose of it properly. This means no nasty trash can juice or bleach is dumped on your beautiful lawn to go into your groundwater! We also only use “green-seal certified” products.

When do you perform the cleanings?

Most neighborhoods are scheduled the day after trash collection and on recycle bin collection week since many of your neighbors will also have their recycle bins on a cleaning schedule. Some areas have same-day service depending on collection day and other factors. You will be notified by text and/or email the day before your scheduled cleaning date. If you see that you are scheduled the day after your collection day then you do not need to leave your trash can at the curb. Leave the cans empty and we will be able to begin our routes earlier so the cleaning should be done in a more timely manner and not so late in the day. If you can leave it at the curb, GREAT! This allows us to get to cleanings faster and we appreciate that! If you must move the cans up from the curb overnight, please leave them where we can easily find them to perform the cleaning and as usual, we will put them back up from the curb for you after the cleaning. We have been performing next-day service for many clients in neighborhoods with strict HOA guidelines without any complications. We operate on a 4-week schedule for monthly cleanings and a 12-week schedule for quarterly cleanings so that we can coordinate with the recycle bin collections that are only every other week in most neighborhoods. It’s a no-brainer!

How long have you been in service?

Clean R Cans has been operating since 2014 and was one of the first trash can cleaning services in America. Proving this new industry was needed and desired we have become industry leaders and taught hundreds of others across the nation how to start their own trash can cleaning business and now it is now a fast-growing industry. Edwina Adams, the founder of Clean R Cans also has two industry e-books and does a lot of other things for the industry. Clean R Cans is not a franchise. We are also a locally-owned, woman-owned, and veteran-owned company. If you are looking to work with a caring family-owned business – we would be honored to work with you too.

Do you offer a military discount?

Yes, we do offer a military discount to active duty, participating reservists, or retired military members. We will give a 10% discount on each payment for our monthly, quarterly or one-time services. We also offer a 10% discount to actively working Public Service Personnel (Police, Fire, EMS). We reserve the right to have you email us proof of active status. Only one discount may be used at a time and pre-paid already discounted services are exempt from additional military or first responder discounts as they are already highly discounted.

Do you offer any other services?

Yes, we offer surface cleaning and are able to power wash driveways, walkways, porches, retaining walls or wood decks. We have specialized equipment for this as well and focus on using “green cleaners” and are fully insured. Once you are a client we will share an additional “secret menu” service we offer to clients. This service is not on our website but it has been especially beneficial especially for those who travel a lot and for property managers.

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